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Privacy Policy

Effective date: 1 January 2025

⚠ This policy is a structured draft. It must be reviewed and approved by qualified legal counsel before it is treated as a binding legal document. The effective date above is a placeholder.

Who we are

HODStay is a product operated by HOD Technologies Limited ("HOD", "we", "us"). This policy explains how we collect and use information when you use HODStay.

What we collect

  • Account information — name, email address and password when you create a HODStay account.
  • Property and operational data — room records, reservations, guest records, payment records and housekeeping data that you enter while using HODStay.
  • Usage data — information about how you access and use the application, including device type, browser, and session activity.

How we use your information

  • To provide and maintain the HODStay service.
  • To authenticate your account and manage access.
  • To process subscription billing where applicable.
  • To communicate with you about your account or the service.
  • To improve and develop the HODStay application.

Data storage

HODStay stores data on managed cloud infrastructure. Data is associated with your hotel's isolated workspace and is not shared with other tenants.

Guest data

Guest records entered by your team are hotel operational data. As a HODStay customer, you are responsible for ensuring that your collection and use of guest data complies with applicable laws.

Sharing

We do not sell your data. We may share data with service providers who help us operate HODStay under appropriate agreements.

Your rights

You may request access to, correction of, or deletion of your account data by contacting us through the HODStay application or via our contact page.

Changes

We may update this policy. We will notify account holders of material changes by email or through a notice within the application.

Contact

Questions about this policy should be directed to HOD Technologies Limited via the contact page.